Dear Parents,
On behalf of Anne Hill International (AHI) Preschool, I am very pleased to welcome your family as we embark on a life-long journey of learning ahead.
This handbook serves to introduce school life at AHI Preschool and what you can expect for your child as he/she joins our community.
Our founding principles are to ensure quality education is priced affordably, and we aim to provide a safe and conducive environment for students, teachers and all staff members.
We have a mission to:
Last but not least, I look forward to welcoming you and your child to our campus.
Anne Hill
Preschool Principal
Meet Our Team
At AHI Preschool we believe in providing quality care in a safe and nurturing environment. Our homeroom and specialist teachers have experience working in various educational settings. They will work closely with their Teaching and Learning Assistants (LTAs) to ensure that each child receives the support needed during these early years of the development stages.
For the full AHI faculty, please refer to: https://annehill.school/meet-our-team/
AHI Preschool is committed to the successful learning of all our students by offering quality private education. This means an effective teacher-student ratio and good class size, taught by an academic team of competent and caring teachers from different parts of the world. The main curriculum is IEYC complemented by other teaching approaches including Montessori, Jolly Phonics and Numicon.
Our vision is to nurture “well-rounded, globally-minded, lifelong learners”.
Our mission is to deliver affordable, high-quality international education in a safe and caring environment.
School is where children begin understanding what it means to be a member of an interconnected and global community. Responsible citizenship is an underlying element of our school programmes. Our four school values at preschool are:
International Early Years Curriculum (IEYC)
International Early Years Curriculum (IEYC) is the main preschool curriculum at AHI. It helps to meet the educational needs of our children and ensure that teachers are providing the best learning environment and opportunities for their community.
The International Early Years Curriculum is a research-based curriculum recognising global best practices in early childhood education and the developmental needs of students 2-5 years old. It supports key areas of learning through holistic enquiry and play-based approaches that cover all curriculum areas including personal, social and emotional development. Learning is largely based on exciting themes that capture children’s interest and spark their imagination.
IEYC is designed around eight learning principles for our preschoolers who will find this curriculum exciting, fun-filled, and educational. The IEYC also provides learning outcomes to describe the knowledge, skills and understanding children will have as they progress.
For more information please refer to the following link: https://fieldworkeducation.com/
Montessori Method
Montessori is AHI’s signature programme. The emphasis is on self-directed activities, child-led learning and discovery. The five key areas of learning in the Montessori environment include Practical Life, Sensorial, Language, Mathematics and Culture.
Practical Life – Exercises for the child to learn how to perform activities independently and in a purposeful way in their daily life routine e.g. peeling/cutting bananas, watering plants, etc. These activities will also help children develop coordination & control, concentration, environment awareness and good work habits.
Sensorial – Exercises that help the child to develop and refine his/her sense of smell, touch, taste sight and hearing. This translates to the child being able to perceive size, shape, colour, loudness, texture and smell. Like many other materials in the Montessori classroom, sensorial learning materials have what is called a “control of error’. It is a method that allows the child to check the work himself/herself rather than seeking out for teacher’s help. Working with sensorial materials lays a firm foundation for subject learning in the future such as Mathematics, Geometry, Geography, Botany, Art & Music.
Language – Multi-sensory exercises that combine phonics, stories and language experiences to bring meaning to reading and writing.
Mathematics – This activity-based programme complements our Numicon approach to learning where children will have a hands-on experience in learning mathematical concepts. It is taught through the manipulation of concrete subjects.
Cultural – Cultural areas of studies that are introduced in the Montessori classroom range such as Science, Geography, History and Botany and Zoology. It helps to facilitate the child’s exploration of the world around them i.e. observing, inquiring, researching and communicating his/her discovery. The child is introduced to different countries, cultures and environments. Cultural topics introduced during Montessori also encourage AHI students to appreciate the diversity within their school.
Jolly Phonics
Jolly Phonics is a fun and child-centred approach to teaching literacy through synthetic phonics. It is systematic and teaches the letter sounds in an enjoyable and multi-sensory approach. Jolly Phonics teaches children the five key skills for reading and writing:
Numicon
Numicon is a multi-sensory approach to teaching math suitable for all ages. It is designed to help children understand the connections between numbers. Through a hands-on approach (by seeing and feeling), children will develop a foundation that underpins their understanding of numbers later on in school. Numicon utilises learning equipment that provides a range of sensory experiences such as shapes and kinetic sand. The equipment:
Subjects and activities introduced at AHI Preschool aim to provide a holistic development of the child. In addition to knowledge and understanding, children will also engage in activities and daily routines that focus on developing their loco-motor skills, social & emotional well-being, cultural awareness and moral compass. Learning is conducted across different settings – inside and outside of classrooms.
Subjects & Activities Introduced*:
*Certain activities may only be introduced starting from older age groups, or for Co-curricular activities (CCAs), with additional fees involved. Please check with your class teacher for your child’s class timetable.
Second Language
English is the main teaching medium for all subjects with the exception of 2nd Language. Currently, Vietnamese Language & Culture (VLC) and Mandarin are offered as 2nd Languages.
Preschool students will learn both Vietnamese and Mandarin Language for exposure. Lessons are conducted twice a week, for a duration of 30 minutes each.
Sample Timetable Preschool 2023-2024.pdf
Please note that meal times and the weekly duration of each subject or activity may differ depending on each year level.
The exact class timetable will be provided to you by the class teacher.
AHI Preschool tailors its programme for children of different age groups:
Playgroup (18 months – 2 years)
At this age group, they require both a stimulating and nurturing environment to develop their independence and motor skills. Practical Life activities and manipulative play help to develop their motor skills, sense of order, concentration and responsibility in their environment. Through Sensorial Activities (i.e. learning through the five senses), they will also be engaged in activities that stimulate their senses to learn early number concepts and language skills.
Nursery (2 – 4 years)
Continuing from the early learning experiences in Playgroup, children of this age group are able to work with more complex exercises in Practical Life and Sensorial Activities and engage in thematic learning. Early mathematical concepts, word building and early writing skills are taught at the Nursery stage. A foundation is also laid at this stage for good work and social habits.
Kindergarten (4 – 5 years)
Kindergarten consists of children who are 4 to 5 years old. At this stage, children are ready to take on more complex exercises in a more disciplined way in preparation for primary school. Mathematics, language and writing skills will be further developed in fun ways. They will also be involved in early science and cultural activities
Class Allocation is based on the following criteria:
AHI reserve the right to respectfully but consistently decline any parental requests to change class allocation or teacher at any stage throughout the year.
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Submission Deadline |
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Please ensure that all requested recommendation forms and/or reports from previous schools are submitted on time. You may be requested to fill in and submit an AHI Recommendation Form as below. AHI Recommendation Form |
Any delay in the submission of the documents above may result in a delayed school start date.
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AHI Health Check & Medical Record Form The school will sponsor all new students for this general health check. A complimentary voucher for each child’s health check will be issued to parents upon confirmation of enrollment. Important Note – The form has to be completed by parents and the clinic’s doctor. Please bring a hard copy of the form, your child’s immunisation record and the complimentary voucher to Raffles Medical and American International Hospital on the day of your child’s health check. Parents will be required to accompany the child to the health check. The child should be in good health before presenting for his/her health check at the clinic. Health Check Location: Raffles Medical International Clinic, HCMC or American International Hospital (advanced appointment bookings via the clinic’s telephone or email will be required) Raffles Medical International Clinic
American International Hospital
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Submission of health check reports for newly enrolled students will be required before the 1st day of school (for a new student). The school will have the right to cease the enrolment if the health check is not submitted within 30 days of the enrolment. Parents are required to submit the original hard copy of the completed form to the school. The school and Raffles Medical reserve the right to keep a copy of the child’s medical record within their premises; however, sharing and submission of medical records can only be done by the parents. This is to uphold patient confidentiality on both sides.
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Vaccination Policy All students registering at AHI must have the essential vaccination, as recommended by the doctor, to ensure the health and safety of themselves and the school community. Moreover, they need to have their vaccination documents approved and updated by the school. Please refer to the health check form for details of the essential vaccination required. To ensure the well-being of both students and the broader community, the school reserves the right to decline enrolment for a student who has not received the necessary vaccinations. |
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AHI Health Booklet All AHI students will be given an AHI Health Booklet. The Health Booklet includes the following:
Student Health Booklet will be shown to parents twice/year in September and January during Parent Teacher Meetings and collect on the same day. |
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STAR PORTAL Parents will need to complete their child’s registration by registering their account on the school’s STAR PORTAL. A registration link will be sent to your email. Please follow the registration steps and upload all necessary documents. Parents are responsible for updating their personal information on the STAR PORTAL including any changes to personal contact information, authorisation, allergies, dietary requirements and other student details. Please ensure that your latest email address is updated on the STAR PORTAL. A reminder email will be sent to parents every six months, and it is the parent’s responsibility to update the portal should there be a change in any information.
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The school partners with learning support experts to address developmental and learning challenges that the students may be facing. As such, the school reserves the right to request additional support from parents e.g., shadow teachers as and when deemed essential at any point during the enrolment of the child. Kindly note that parents are responsible for the fees incurred for additional support. In circumstances where these additional supports are not provided due to various reasons, the school may involve parents to review their child’s enrolment and discuss a suitable course of action.
Additional uniforms can be purchased at the AHI Uniform Shop. Students must wear the appropriate school uniform every day when they are at school including caps, shoes, grip socks, jumpers and other outerwear and accessories. For more information, please refer to the Dress Code section of School Life of the Parent-Student Handbook. AHI school caps, socks and jumpers are available for purchase at the AHI Uniform Shop.
Personal Items – What to Bring?
Preschool:
All items brought to school must be labelled with the child’s name.
All water bottles, towels and clothing are to be brought home daily for washing for hygiene purposes. Sleeping bags will be returned for washing every Friday.
Please refer to the school calendar on our website for more details on holidays and events: https://annehill.school/term-dates-holiday-breaks/
Full-day Students: 8.15 am – 5 pm (pick-up time from 4 pm to 5 pm)
Half-day Students: 8.15 am – 12 noon
The class teacher will provide parents with the class timetable for any new enrolment or if there is any change to the timetable. Please reach out to the class teacher if you have not received the timetable.
Drop-off Procedure
Last-minute arrangements via phone call before the pick-up time are not allowed to avoid confusion by all parties and to ensure the safety of the child.
At AHI Preschool, we start to introduce students to the qualities that are aligned with our core values: Integrity, Empathy, Humility and Respect. Being able to conform to the rules of the school and observe the expected conduct is important as an AHI student.
Punctuality
Being punctual for school is a form of discipline and respect, these are attributes which are important in life. To minimise disruption in learning, your child is expected to arrive at school no later than 8.15 am.
Parents have to fill in the reason for late arrival after the stipulated time. If you know in advance that your child is going to be late or going to leave school early on a particular day, please inform the teacher at least one day in advance. For emergencies, you may contact the Student Care Team.
Absence From School
To ensure the safety of our students, please note the following:
Absence from School due to Medical Reasons
Example of a typical dated medical certificate. Details and layout may differ depending on the clinic, hospital or medical practitioner.
Dress Code – Uniform
The AHI uniform is a means of showing our identity and school pride to the wider community as well as being practical school wear.
Students of all ages are required to wear their uniforms to campus at all times provided by the school:
From time to time there will be days where students are allowed to dress up for various school occasions and events. The school will inform parents of such occasions; these are the only times when students may not wear their uniforms.
Dress Code – Shoes & Socks
Students are required to wear covered shoes with their toes covered. Appropriate shoes and grip socks must be worn for Gym lessons. Grip socks are available for purchase at the school’s uniform shop.
Left to right: example of shoes (toes covered) and grip socks.
NOT ALLOWED
In the interest of safety, children who are not wearing appropriate shoes or attire will not be able to take part in outdoor activities. The school will only permit students with grip socks to use the trampoline.
Dress Code – Accessories & Attire
To ensure the safety of the child, only the following accessories are permitted:
The wearing of jewellery/costume jewellery, outerwear and hats (that do not contain the school’s logo) is not allowed during school hours.
Art Attire
Art aprons are provided at the school. However, students may choose to bring an additional T-shirt with cut-off sleeves to protect their uniforms during art activities. This attire is not to be worn during other times at school.
Dress Code – Personal Grooming
Students with long hair are required to tie their hair up with a simple and plain soft hair tie (no large accessories) for safety.
Prohibited Items
Students are not allowed to bring personal/valuable items such as:
The use of mobile phones is not allowed during the school day. Use of these will result in confiscation and disciplinary action. Students who bring these to school must have them turned off and may only use them off campus. Parents are advised to refrain their child from bringing any valuables including money to school.
The school accepts no responsibility for the loss or damage of electronic equipment and other valuable items brought to school.
Damage to School Property & Equipment
Staff, parents and students are responsible for the condition of the items or equipment that they borrow or use from the school. These include but are not limited to learning materials, books, devices and equipment. If an item is damaged, vandalised or lost, the borrower or user is responsible for paying the necessary compensation to fix or replace the item.
Behaviour Management:
At AHI, we believe it is necessary and important to have a single approach to behaviour management across all classes. This means avoiding individual classroom practices.
Part 1: Communicating Clear Expectations (Our Golden Rules):
Part 2: Positive Reinforcement:
Criteria:
Criteria | People | Method | Location | Frequency |
Any positive behaviour such as demonstrating a Personal Goal | Anyone who observes success | Praises by the teachers, stickers/stamps, extra play time (Now… that…) | Anywhere on Campus | Daily |
Outstanding effort or significant progress | Class Teachers and Specialist Teachers | A visit to the Headteacher/Principal (Now… that…) | Headteacher’s Room | Teacher’s Discretion |
Part 3: Positive Correction:
Behaviour incidents typically fall into one of three main categories:
Each tier requires a different approach. However, it is important to note that each of these protocols is based on four principles of effective behaviour management. Parents will be notified of any incident that may happen.
Every child has the right to feel safe, respected and valued. As such, Teachers and Learning & Teaching Assistants (LTAs) have a responsibility to ensure that any conflict between students is identified early and dealt with swiftly and effectively.
Bullying involves deliberate behaviour intended to harm and cause distress. It results in physical or emotional harm and is characterized by persistent and repeated acts of aggression. Bullying can be direct (such as physical attacks) or indirect (like spreading rumours). It often involves an imbalance of power, with one or more individuals exerting dominance over others due to factors like age, physical strength, or psychological resilience. Cyberbullying, which occurs online, is also a form of bullying.
Anti-Bullying Measures:
Our school, AHI, strives to establish a culture of respect, kindness, inclusion, and empathy. We reinforce positive behaviours through our positive behaviour policy.
AHI actively participates in Anti-Bullying Week, organized by the Anti-Bullying Alliance, and Safer Internet Day each year to promote safer environments and prevent bullying.
Reporting Bullying:
We encourage students to report any bullying incidents or if they are targets of bullying to a trusted adult, such as a teacher, parent, or Designated Safeguarding Lead. Teachers or parents suspecting bullying should report it in person, by email, or by using the incident report form available around the school.
School Events
Anne Hill International School is not affiliated in any way with any religious organisations. Nevertheless, cultural diversity and community awareness play important roles in our curriculum. The school will organise events including cultural festivals and charity fundraisers. Please refer to our School Calendar for the different school events which we have organised: https://annehill.school/term-dates-holiday-breaks/
Open House
Anne Hill International School’s Open House serves to provide new parents with a glimpse of the student life on campus. The agenda includes school tours and activities for students to experience what a day is like at Anne Hill International School. If parents and students want volunteer for this event, they may contact the student care team for more information. The Open House is usually held in March. For more information, please refer to 2023 RECAP OPEN HOUSE: https://annehill.school/recap-ahi-grand-opening-and-open-house/
Field Trips
As a part of our school’s curriculum, the children will be brought on field trips to visit places of interest or other events outside of the school. The purpose of field trips is to provide students with opportunities to apply what they have learnt in class to real life situations. Field trips are curated to deliver key learning goals and foster students’ awareness of the environment they live in. We encourage all parents to allow their children to take part of the these field trips as these activities form part of the curriculum. Alternative arrangements have to be made by parents if a student is unable to attend.
Kindly note that only field trips, which are related to the school curriculum, are included in the Student Service & Amenities fees. Residential trips such as overnight camps and other trips not related to the school curriculum are not in included. The fees will be communicated to parents once the residential trips are confirmed and organised.
At AHI, we prioritize the safety and responsible use of digital devices for preschool students. We limit their usage to support hands-on learning, with devices guided by teachers when they align with the curriculum.
In preschool, the use of devices such as IPADs, tablets and laptops is guided by teachers as long as it supports the curriculum for learning. Our in-house IT support staff is available to assist parents and students in ensuring the necessary setup and technical support, should digital/online home learning is required.
We believe in fostering a safe and productive digital learning environment. To achieve this, we have established guidelines for digital device use, including appropriate online behaviour, digital citizenship, and responsible internet use. These guidelines aim to promote ethical and respectful online interactions and protect students from potential risks.
Together, we can empower students to become responsible digital citizens and harness the full potential of digital tools for their educational journey.
General School Term Holidays
Please refer to the school calendar for AHI Term Breaks/Holidays – https://annehill.school/term-dates-holiday-breaks/. In the event of necessary adjustments to school holidays, such as during a pandemic, parents will receive prior notification of any changes.
In the event where the school is closed due to unforeseen circumstances beyond its control, including but not limited to epidemic outbreaks, Acts of Gods and government directives the school will not be liable to make any refunds. The school will ensure timely notice to parents before such closure.
School Closure Due to Epidemic Outbreak
In cases of unforeseen circumstances and infectious outbreaks, depending on the government directives, the school or class may be required to close to stop further transmission.
Please also be advised that we encourage parents to keep their child at home in the event of coughs and colds, runny nose and flu to avoid further transmission to other children.
During the term holidays, our staff will conduct thorough cleaning and disinfecting of our premises, equipment, materials and toys.
Children are fed nutritionally on a daily basis with morning snacks, lunch and light afternoon snacks (full-day students). Please inform the school if your child has any special dietary requirements, please reach out to our safety officer.
For preschool students, fresh and/or formula milk is allowed. However, there is no lunch box allowed.
Please note that the school is a NUT and PORK-FREE environment. This includes food items with traces of nuts, nut oils and nut milk. In addition, food from home including morning snacks, lunch and afternoon tea is not permitted to be brought to school with the exception of birthday celebrations, class parties and community events.
We recognise that birthdays are important for every child and that they should get a chance to celebrate with their classmates. Please inform the school and the child’s teacher at least one week in advance if you would like to organise a small birthday celebration at school. Celebrations will be held at the canteen or outdoor area. To ensure the safety of all children while celebrating, please take note of the following measures that will apply for birthday celebrations:
ALLOWED
NOT ALLOWED
A sample of the treats will be kept for 24 hours following food safety inspection procedures. Please reach out to the safety officer for checks and recommendations on birthday treats.
If a student feels unwell during school, he/she will be guided to the sick bay for resting and follow-up treatment. The school will notify parents by phone call or WhatsApp if their child needs to be picked up by the parent.
Criteria for Students to Be Sent Home
The school will notify parents to take the child home if he/she is deemed to be unwell and unable to continue with their school day. The following symptoms and medical problems are the school’s criteria for a child to stay at home:
To ensure the safety of your child and other students, please arrange the pick-up within one (1) hour of notification for non-emergency cases. Students will wait for their parents at the sick bay. If parents are unable to arrange for the pick-up, they must inform the school to discuss an alternate arrangement.
Returning to School Following Absence Due to Communicable Diseases
For communicable diseases, there must be a medical certificate with a fit-to-return date from the doctor before the student returns to school. Please view the section for a sample medical certificate.
To ensure the safety of our students, we will only administer prescribed medication from a medical practitioner. Any other form of medication will not be accepted without a medical practitioner’s note. In cases where children are deemed fit to return, all medicine must be:
The medicine will be administered by the School Nurse. A Medication Administration Authorisation Record must be filled in and signed by the parent/guardian upon arrival of the student at the health check station in school.
Parents or guardians are required to come to school for the collection of medicine given. No medicine will be returned to the children for safety reasons.
The School reserves the right to refuse to administer medication if it is deemed unsafe to do so during school hours. The School will not be held responsible for any consequences arising from the medicine.
We encourage parents to administer medication before or after school hours where possible.
The school will keep track of the air quality daily. Each classroom is equipped with an air purifier. If the outdoor reading exceeds the level that is deemed safe for children, we will keep students indoors as much as possible. Parents must inform the school if their child has respiratory problems or conditions including those that are sensitive to air quality.
To ensure the safety of all students, pets are not allowed to be brought into school premises at all times.
In case of an accident/emergency, the school is authorised by the parents in the Registration Form to seek appropriate medical consultation and treatment for the child. The authorisation is valid until the child is withdrawn from our school. All expenses incurred by our school or staff (e.g. transport, medical fees) arising from such an event that is not covered under the accident insurance plan will be borne by the child’s parents.
Our Nurse will contact one or both of the parents concerned on the telephone to inform him/her of the steps to be taken. In the event that BOTH parents cannot be reached by telephone, the school will contact the Emergency Contact listed in the STAR PORTAL.
The school will direct all emergencies to the nearest hospital *9999 (24/7 Emergency Hotline by Family Medical Practice Vietnam). The school will follow all instructions directed by Family Medical Practice Vietnam.
Parents are responsible for updating their personal information on the STAR PORTAL including any changes to personal contact information, authorisation, student health and dietary requirements and other student details. Please ensure that your latest email address is updated on the STAR PORTAL. A reminder email will be sent to parents every six months, and it is the parent’s responsibility to update the portal should there be a change in any information.
To ensure a secure environment, the school provides supervision of students throughout the school day:
Students are not allowed in classrooms, libraries, outdoor facilities and hallways when there is no supervising adult around. Likewise, students are not allowed at all premises after school hours if there is no supervision. All students are required to leave the campus (with their parents) by 5.00 pm. Please refer to our After School Care service if you need extra support from 5.00 pm to 6.00 pm.
To minimise disruption to our programmes, visitors are requested to make an appointment. All visitors who enter the school must produce identification (ID card, passport, etc..) and will register their visit at the security booth. Visitors will receive a visitor card attached to a lanyard that must be displayed at all times while on school premises.
Visitors without an identification card will be escorted from the gate by the employee whom they are going to meet.
During certain school events, subject to the school’s prior approval, parents can invite family and friends to join the event. Parents must be present at the school gate to register their guests with the security guard.
Anyone who is suspected to be under the influence of drugs or alcohol will not be allowed to enter the school premises. If a person is displaying inappropriate and/or offensive behaviour, the person will also be escorted outside of the school. The school has a zero-tolerance policy towards violence and aggression.
To ensure our students’ privacy, visitors are not allowed to take photos on campus unless permitted by the school.
Following the authorisation obtained from the Registration Form, parents will opt to agree to give the school permission to take photos and videos of students during school activities. These photos and videos may be used for the school’s promotional materials and platforms such as Facebook, website and brochures/flyers.
Parents may take photos of their child on campus; however, they are NOT ALLOWED to take photos when other children are in the background.
Fire drill will be conducted twice a year to familiarise students and staff with evacuation procedures. During the fire drill or in case of real fire emergency, everyone present at the school will exit the building following the fire escape plan. Students and teachers will line up according to class at the designated assembly area where attendance will be taken.
Parents are requested to drive slowly and carefully when arriving or leaving the school premises. In addition, please avoid double parking and parking in-front of ramps. The security guards will guide vehicles surrounding the school premise. We appreciate if you can follow their guidance to ensure the safety of the students on campus.
If deemed suspicious, any vehicle stopping in front/besides the school gates may be subjected to a search conducted by the school security guards.
The school has purchased a Personal Accident Insurance Plan for all students registered at Anne Hill International School. This plan includes medical expenses for treating bodily injuries caused by accidents, as prescribed by the treating doctor, and also covers emergency transportation costs – with specific terms and conditions that will apply.
To ensure a smooth process for our parents, the school will assist in connecting parents with a designated representative from the insurance provider. They will provide parents with all the necessary guidance and support to submit insurance claims. All reimbursements will be handled directly between the insurance provider and parents.
Please note that the Personal Accident Insurance Plan is effective only during the student’s enrollment period at the school. For coverage and amount beyond this period, we recommend that parents consider purchasing additional personal insurance.
Please contact our Student Care department for more information on the Personal Accident Insurance Plan and the terms and conditions of the plan.
A Lost & Found box is placed at our reception for any personal items found to be left on campus after school hours. Please make sure to label your child’s items that are brought to school. The school is not responsible for the loss of personal items.
Smoking is strictly prohibited on campus. This includes electronic smoking devices such as e-cigarettes. All parents, teachers, staff and visitors are prohibited from engaging in the illegal manufacture, possession, use, distribution or purchase of illicit drugs, alcohol or other intoxicants, as well as the misuse of prescription drugs on campus.
All students’ records (personal, academic and medical) are kept strictly confidential. The school will not share this information to other parties, give out parents’ contact information to other AHI parents unless permission is given by parents personally or in emergency cases.
Anne Hill International School is fully committed to safeguarding the welfare of all children by taking all reasonable steps to protect them from neglect, physical, sexual or emotional harm whether these occur physically or on virtual platforms. All staff, volunteers as well as external individuals, clubs or groups will at all times adhere to the rights, safety and welfare of our students and conduct themselves in a way that reflect the principles of the school.
Our Behaviour Policy aims to facilitate the attainment of the following core objectives:
Our Behaviour Policy also supports the following School Core Values:
The school recognises that staff, parents and children are entitled to a safe environment on campus. Behaviour that will cause harassment, alarm or distress to users of the premises is contrary to the aims of the school.
Aim: All members of the AHI school community are to treat one another with respect.
Expectations:
Listed below are types of behaviour that are considered serious and unacceptable and will not be tolerated. This is not an exhaustive list but seeks to provide illustrations of such behaviour:
Please note that the school reserves the right to take necessary actions to ensure that members of the school community are not subjected to abuse. School premises are private property; parents and other adults have been granted permission from the school to be on campus. However, in case of abuse or threats to staff, students or other parents, the school may ban the person responsible for the abuse or threats from entering the school.
Our Admissions & Student Care (ASC) team is stationed at the reception of the primary school building during school hours. For any general enquiries, appointments, enrolment procedures or other administrative support, please reach out to our ASC team via email/hotline and they will direct you to the relevant contact person.
In cases of emergencies outside of school hours (8 am – 5 pm; Monday – Friday), please contact our hotline via message.
Our school will email you regular updates to keep you informed of important school announcements and other student care matters. Do whitelist our email so that you can receive our email. You may approach our school IT support to find out how to whitelist the school email.
For weekly menu and class activities, please refer to Seesaw. Should you have changed you email address, kindly update the STAR PORTAL and inform you class teacher.
Should an urgent message need to be communicated to parents, you will be notified via the hotline number to get your response. To reach our hotline number, you may call or leave a message via SMS/WhatsApp. The hotline number is not available on other messaging applications.
Seesaw is an all-in-one platform that connects parents, students and teachers. Through this app, we hope to keep in touch with parents and allow you to closely follow your child’s learning journey at AHI. Updates on classroom activities, class photos, school menu and your child’s learning experiences will be posted to you via this platform. As the teachers and LTAs will be focusing on guiding and caring for your children, photographs may not be posted daily.
Seesaw will be used as a communication application between parents and teachers for all student matters. In addition to class updates, you may also communicate to the class teacher during school hours with regard to academic and well-being matters. This can be done via the messaging function within the app. Please note that caring your child is the teacher’s priority and the class teachers are not always on their devices; responses may not be immediate.
For more information on how to use Seesaw as a parent, please refer to AHI Seesaw Parent Guide below.
Except for their child, parents are advised not to post photos (downloaded from Seesaw) of other children on to their public profiles or websites due to privacy reasons.
Please refer to Seesaw parent guide for more information.
We will update our social media platform such as Facebook, and website regularly with photos and videos of our school activities.
Parents have a wealth of experience, knowledge and ideas which can be a huge asset to the school and the students. We welcome parents to join the Parent’s Volunteer Group. For more information, please contact the Student Care team.
You are invited to attend the two meetings, which will be held twice a year. The meetings will be an opportunity for parents to meet with the teachers to discuss the progress of their children. A written report will also be given during the final meeting before the academic year ends. The official Parent-Child-Teacher Meetings are scheduled and publicised in the School Year Calendar. Parents are also encouraged to take initiative in meeting and communicate with teacher throughout the school year.
Open communication between parents and teachers is vital. No matter how trivial it may seem, if you have any queries or issues concerning your child, please do not hesitate to reach out to the school.
Kindly schedule an appointment if you would like to meet a teacher, the Principal or Head of School. Should you require translation from English to Vietnamese, kindly inform the school in advance.
School Bus Routes
Currently, we have bus routes that operate in various neighbourhoods such as Thao Dien, An Phu and Vinhomes Central Park. We are open to new routes/addresses.
Depending on the bus route and traffic, the students will arrive at school before their morning class schedule starts. In the afternoon, students will depart from school at 4.05 pm after the CCAs or After School Care Service. The pick-up/drop-off time will be communicated to you by our student care team. Timings may be subject to changes and our student care team will inform you should this occur.
One Way versus. Two-Ways
One way: Student only takes the bus once a day at a fixed session – either during pick-up in the morning OR drop-off in the afternoon.
Two ways: Student takes a round trip on the bus each day – during pick-up and drop-off times.
School Bus Fees
For more information on bus fees, please refer to our Schedule of Fees at: https://annehill.school/school-fees/
Bus fees are non-refundable under any circumstances. There will be no deductions for holidays or any other reason(s) during any given month. If a child takes the bus less than 5 days a week, the bus fees specified in the Schedule of Fees will still apply and will not be pro-rated.
School Bus Registration
To register for the bus service, please contact our Student Care team for more information.
School Bus Pick-up and Drop-off Procedures
School Bus – Student Rules
Parents are encouraged to remind their children of the school bus safety rules and their roles and responsibilities while taking the bus:
School Bus – Other Information
Our school bus vehicle will undergo safety maintenance on a regular basis. During these days, please be informed that a substitute bus vehicle will be used. When an appointed bus driver or assistant for a particular route is on sick leave, there will be a substitute to cover their duties. All drivers and assistants (including substitute drivers and assistants) will be in school uniform.
In the event that the school bus faces a technical difficulty during pick-up/drop-off, the school will inform parents of the alternative arrangements and temporary changes.
General Terms & Conditions applied:
Parents/guardians are kindly requested to pick up their students after the CCAs, as there will be no school bus service available at 5 pm. For Preschool students (not for primary).
The After School Care programme is catered for parents who are not able to pick up their children in time due to work commitments or other reasons. The After School Care Service will include activities such as reading, Lego play and outdoor play.
Parents may register for the After School Care service at least 6 hours in advance if they know that they are unable to pick up their children at school on time. To register and make payment in advance, please contact our Student Care Team.
Please note that students will automatically be enrolled in the After School Care programme if they are not picked up on time. This is a chargeable service (which is charged per hour) and is not included in the school fees. For preschool students, the After School Care programme will begin from 5.00 pm to 6.00 pm.
For more information, kindly refer to https://annehill.school/after-school-care-service/.
Co-curricular Activities are an integral part of AHI’s holistic approach to learning. We value students learning outside of the core academic subjects and these form an essential part of the school’s curriculum. Co-curricular activities are offered as fee-paying after-school activities and parents are strongly encouraged to enrol their children for the co-curricular (after-school) activities.
Before the start of next semester, parents will be sent a link to choose their preferred CCAs for their child. Allocation of CCAs will be done on a first-come, first-served basis and is subject to the availability of slots.
For information about CCA, please refer to https://annehill.school/cca-fees/. Please note that CCAs are not included in the tuition fees.
The school partners with learning support experts to address developmental and learning challenges that the students may be facing. As such, the school reserves the right to request additional support from parents e.g., shadow teachers as and when deemed essential at any point during the enrolment of the child. Kindly note that parents are responsible for the fees incurred for additional support. In circumstances where these additional supports are not provided due to various reasons, the school may involve parents to review their child’s enrolment and discuss a suitable course of action.
AHI library provides a wide variety of resources that are appropriate for the range of age and language abilities of our students, mindful of the diverse, multicultural population, and supports the AHI curriculum.
This document (link) contains information about accessing the following library services:
At Anne Hill International School, we have joined forces with a range of fantastic organisations and businesses within the community to bring you exclusive benefits for both AHI parents and students. For the AY 2023-2024, here is what you can look forward to:
No. | Things to do | Request Timeline |
1 | Notify the School and AHI Withdrawal Form A 60-day written notice must be given prior to the child’s last day at the school. Parents must complete and submit Anne Hill International School’s Withdrawal Notification Form on time, 60 days before the withdrawal date. Failure to do so will result in the forfeit of the refund amount. Parents may download the form below and send the completed form to our Student Care team via email. | To notify the school 60 days before the withdrawal date |
2 | Academic Recommendation, Report & Certificate of Attendance Anne Hill International School will assist students with their transition to other schools as much as possible. Kindly inform the Student Care team if you would like our Preschool Principal, Head of School or teachers to provide a recommendation letter. AHI Academic Report and Certificate of Attendance are also available upon request; however, please inform the school at least one (1) month in advance. | 1 month in advance |
3 | Return of Borrowed School Books & Other Items Students must return all borrowed school books, learning devices and other items that belong to the school (if any) before their last day. Staff, parents and students are responsible for the condition of the items or equipment that they borrow or use from the school. If an item is damaged, vandalised or lost, the borrower or user is responsible for paying for the lost or damaged item. | Before the last day of withdrawal. |
4 | Disconnecting Seesaw and Student Account Parents’ Seesaw accounts will be disconnected from the class after the student’s last day. | After the last day of withdrawal |
Parents must complete and submit the School’s Withdrawal Notification Form 60 days before the withdrawal date. Failure to do so will result in the Security Deposit and tuition fee refund.
Refunds can only be made for payment of Annual Tuition Fees.
The instalment plan and late enrolments are not entitled to refunds.
The refund can only be applied once and calculated on a pro-rated basis as below:
Daily Refund Rate = Annual Tuition Fees / The Number of School Days
Refund Amount = Daily Refund Rate x Number of School Days Remaining From the Last Day At School until the End of the Academic Year x 75%
The following fees and payment plans are non-refundable at any point in time:
Amounts will be refunded to the company or individual that made the payment at the beginning of the enrolment. All refunds will be in VND.
AHI students are always welcome to re-enrol at the school, and we will prioritise re-enrolments subject to the availability of the class. Kindly note that students will still have to go through the student registration procedure again. This is the ensure that all student information is up to date. A non-refundable Registration Fee (following the Schedule of Fees for the Academic Year that the child is enrolling in) is applicable for all re-enrolments.
For more information on the student registration procedure, kindly refer to our Admissions Process at https://annehill.school/admissions-process/ and Section (Preparation for School) of the Parent-Student Handbook.
