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Job Description
Title: Operation Executive 2
Reports to: Operations Manager (OM)
Department: Operation

Summary of Position
This position is responsible for assisting the Operations Manager in managing building maintenance, facilities, and office services, ensuring a safe and high-quality environment. The role also oversees event setup, fire safety, and asset management.
Duties & Responsibilities
Building Management
• Supervise the daily workflow, scheduling, and assignments of the Guard team.
• Ensure that building, instructional, and safety signages are properly displayed at all times.
• Conduct daily facility inspections and weekly housekeeping checks.
• Document and report all incidents, breakdowns, and health & safety risks.
• Oversee general maintenance activities, ensuring school buildings are well-maintained and in good condition, in coordination with the Operations Manager.
• Assist the Operations Manager in supervising and monitoring maintenance projects.
Event set-up:
• Receive requests and provide setup advice if needed.
• Coordinate with event organizers on location, furniture, refreshments and staffing.
• Work with vendors, maintenance, IT, security and cleaning teams to ensure proper setup.
• Collaborate with the Operations team to arrange food for trips or events.
Asset management:
• Oversee school assets, meeting rooms, classrooms and other facilities.
• Work with the Maintenance Supervisor to manage asset movement records.
• Handle administrative tasks related to property management as needed.
• Assist the OM in ensuring the school has all necessary assets.
• Monitor daily operation management requests and ensure timely completion.
• Coordinate with procurement staff on furniture and fixture orders, distribution and handover.
• Collaborate with the accounting department to conduct inventory checks.
Fire Prevention
• Maintain and update all required documentation in compliance with local fire department regulations.
• Coordinate with the maintenance team to ensure fire alarm systems and fire suppression equipment are fully operational.
• Assist the Operations Manager in planning and conducting fire drill practices at the school.
Administrative functions:
• Track and follow up on OM requests to ensure timely and proper completion.
• Manage the monthly timesheet for the operation team.
• Maintain databases and prepare reports as needed.
• Process monthly payment requests for services managed by Operations Department.
• Order refreshment for staff, cleaning suppliers and other office stationery as required.
• Perform other tasks as assigned by OM.

Education and/or Experience:
• Bachelor degree or equivalent education
• Experience in administration, event set-up is an advantage
• Background in education, hospitality or logistic industry, hygiene is preferred
• Bachelor’s degree in Administration, Business, Facility Management, or a related field.
• Experience in facilities management, operations, administration, or event coordination.

Skills, Capabilities & Traits
• Fluent in English (written and spoken), Vietnamese language is an advantage
• Strong organizational and time management skills; ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills.
• Customer-oriented mindset with a service-driven approach.
• High sense of responsibility, initiative, and attention to detail.
• Strong problem-solving and coordination skills.
• Proficiency in MS Office; familiarity with basic facility management or project tracking tools is a plus.

 

JOB DESCRIPTION

Position: PURCHASING OFFICER

Report to:

Job Overview:

The Purchasing Officer is responsible for:

• Daily processing purchasing requests from internal customers of Admin, academic from A to Z (Order is received to goods delivery) following the company purchasing policy and procedures;
• Co-operating with inter-departments in the effective management of operations cost and contractual obligations;
• Recording purchasing’s document;
• Reporting to Line Manager as requested

 

Responsibilities and Duties:

• Oversee buying production of academic items and non-academic including Admin consumables, maintenance and conducted successfully with the supervision and instruction of Purchasing Manager;
• Negotiate to drive cost saving for the main non-contract items purchased;
• Proactively set up long term contract for the regular items purchased;
• Timely delivery of good purchases
• Conduct inquiry/ negotiation to renew contract or to make new contracts for main items
• Timely, accurate preparation of documents and accurately update information in database
• Control and follow up delivery time
• Maintain a high level of customer services to both internal and external customers

 

Others:

• Ensure understanding and compliance with School policies
• Maintain positive relationships with managers, colleagues and external contacts to work effectively and facilitate achievement department targets
• Deal effectively with queries in a professional, efficient and helpful manner

 

And other tasks assigned by Line Manager.

Qualifications:
Education:

• College/University graduate
• Fluent English communication

 

Experience:

• 01-02 years of experience at similar roles.
• Experience with software packages Microsoft office

 

Skills:

• Deadline management
• Strong communication skills.
• Ability to work well under pressure

 

Personalities:

• Eye for detail and accuracy
• Flexibility to take on ad-hoc tasks
• Willingness to travel among Anne Hill campuses                                                                                                                        

Title: ASA & Bus Manager
Reports to: COO
Campus: Anne Hill International School and Anne Hill Bilingual School

Position Overview
The ASA & Bus Manager is responsible for managing two critical operational functions within Anne Hill Education Group:
• After School Activities (40%) – planning, organizing, and overseeing extracurricular and enrichment programs to ensure engaging, safe, and high-quality learning opportunities beyond the classroom.
• Bus Coordination (60%) – arranging, supervising, and improving the daily school transport service to guarantee safe, timely, and efficient transportation of students.
This role requires excellent organizational and communication skills, attention to safety and quality, and the ability to balance multiple responsibilities effectively.

Key Responsibilities
A. After School Activities (40%)
1. Program Planning & Management
• Design, schedule, and implement the After School Activities (ASA) program for schools.
• Plan and manage Summer and Winter camps, ensuring a balance of academic, recreational, and cultural enrichment.
• Support Academic Team checking cost for educational trips in line with curriculum goals and student development.
• Collaborate with teachers, external providers, and facilities staff to ensure a diverse, high-quality offering.
2. Coordination & Communication
• Act as the main contact point for parents, staff, and providers regarding ASA, and camps.
• Share timely information on timetables, fees, permissions, cancellations, and program changes.
• Promote ASA and camps to encourage participation and maximize student engagement.
3. Quality Assurance & Safety
• Monitor activities and camps to ensure quality, safety, and safeguarding compliance.
• Address incidents, gather feedback, and implement continuous improvements.
• Evaluate and review instructors, camp facilitators, and trip providers each term/season.
4. Administration
• Manage registration, attendance, parental consent, and payment records for ASA and camps.
• Prepare reports on participation, feedback, and financial performance for COO.
• Support annual reviews and long-term planning for extracurricular programs and camps.

B. Bus Planning & Management (60%)
1. Annual Bus Planning
• Design and update bus routes and schedules.
• Ensure efficiency, safety, and cost-effectiveness.
• Review routes annually and adjust based on enrollment and traffic patterns.
2. Daily Operations Management
• Plan and adjust daily bus routes and schedules for efficiency and safety.
• Monitor pick-up and drop-off operations to ensure punctuality and smooth service.
• Supervise drivers and bus monitors for attendance and performance.
2. Communication & Coordination
• Serve as the main liaison for parents on all bus-related matters.
• Work with transport providers to resolve operational issues or delays.
• Report incidents or concerns to school leadership and families promptly.
3. Safety & Compliance
• Ensure all buses comply with school and legal safety standards.
• Conduct or arrange regular safety drills and briefings for staff and students.
• Investigate and document incidents, accidents, or behavioural issues.
4. Administration & Reporting
• Maintain accurate records of routes, student bus registrations, consent forms, and driver redentials.
• Prepare termly/monthly reports on ridership, incidents, and performance.
• Support reviews of the transport provider’s service quality.
5. Team Supervision
• Supervise, train, and support bus monitors.
• Provide orientation on safeguarding, student management, and emergency response.
6. Bus Monitor Duties
• Act as Bus Monitor on one assigned route each morning and afternoon.
• Supervise student behavior and ensure safety on board.
• Assist younger children with boarding, seatbelts, and disembarking.
• Keep accurate attendance records and report delays/incidents.

Qualifications & Requirements
• Bachelor’s degree in Education, Administration, Logistics, or related field (preferred).
• Minimum 2 years of experience in school operations, activity coordination, or transportation management.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication in English.
• Proficient in computer applications and AI tools
• Experience working with children and knowledge of safeguarding principles.
• Ability to remain calm and responsive in urgent situations.
• First Aid or Child Protection training is an advantage.

Key Competencies
• Child-centered, safety-conscious, and proactive.
• Strong leadership and coordination skills.
• Able to manage multiple tasks in a fast-paced school environment.
• Clear communicator with parents, staff, and external providers.
• Calm, decisive, and reliable under pressure

Job Description

Title: Accounts Receivable Accountant / Kế Toán Công nợ phải thu.

Reports to: Chief Accountant/ Kế toán trưởng.

Department: Finance & Accounting/ Tài chính Kế toán.

 

Duties & Responsibilities/ Nhiệm vụ & Trách nhiệm

• Monitor receivables; confirm and report cash inflows to relevant departments (Billing, ASC).

Theo dõi công nợ, xác nhận và báo cáo dòng tiền về cho các bộ phận liên quan (Billing, ASC).

• Issue invoices on time, send them to parents, and track payment status.

Xuất hóa đơn đúng hạn, gửi hóa đơn cho phụ huynh và theo dõi quá trình thanh toán.

• Allocate monthly revenue; record tuition, CCA, bus fees, and other related charges.

Phân bổ doanh thu hàng tháng, hạch toán thu chi học phí, CCA, bus và các khoản phí liên quan.

• Reconcile and process fee reductions, refunds, vouchers, and discounts in compliance with regulations.

Đối chiếu và xử lý các khoản giảm trừ, hoàn phí, voucher, chiết khấu theo quy định.

• Calculate and process student fee refunds, record additional charges, and track insurance fee payments.

Tính toán hoàn phí, ghi nhận phí phát sinh theo từng học sinh, theo dõi thanh toán bảo hiểm.

• Coordinate with banks regarding payment methods such as wire transfers and POS.

Làm việc với ngân hàng về thanh toán phí qua chuyển khoản, POS.

• Reconcile bank statements and monitor payment receipts and customer balances.

Đối chiếu sổ phụ ngân hàng, theo dõi chứng từ thanh toán và công nợ với khách hàng.

• Call parents to remind them of due fees and support them with invoice/payment-related inquiries.

Gọi nhắc phí phụ huynh khi đến hạn, hỗ trợ xử lý khiếu nại và phản hồi liên quan đến hóa đơn – học phí.

• Prepare regular revenue reports and support internal audits when required.

Lập báo cáo doanh thu định kỳ và hỗ trợ kiểm toán nội bộ khi cần.

• Collaborate with Billing, HR, parents, and other departments to verify student data, tuition, and additional fees.

Phối hợp với bộ phận Billing, HR, phụ huynh, các phòng ban trong quá trình kiểm tra, xác nhận dữ liệu học sinh, học phí, các khoản phụ thu.

• Properly store and manage payment records in compliance with company policies and legal requirements.

Lưu trữ hồ sơ thanh toán đầy đủ, đúng quy định pháp luật và nội bộ.

 

Education and Experience/ Bằng cấp và Kinh nghiệm

 Bachelor’s degree or equivalent in Finance & Accounting.

Bằng Đại học về Nhân Sự/ hoặc liên quan.

• 1 to 2 years of experience in Finance and Accounting.

Có từ 1 đến 2 năm kinh nghiệm làm việc về kế toán – tài chính.

 

Skills, Capabilities & Traits/ Kỹ năng, Khả năng

 Proficiency in English (written and spoken) is a priority. An additional language is a plus.

Ưu tiên ứng viên có kỹ năng tiếng Anh tốt (viết và nói). Biết thêm ngôn ngữ thứ ba là một lợi thế.

• Familiar with Microsoft Office (Word, Excel and PowerPoint)

Có thể sử dụng Microsoft Office.

• Knowledge of employment and relevant laws

Có hiểu biết về luật.

• Strong sense of responsibility and self-initiatives

Có tinh thần trách nhiệm và ý thức tự giác.

• Communication skills

Có kĩ năng giao tiếp.

• Teamwork and collaboration skills

Có kĩ năng làm việc nhóm.

• Adaptability skills
  Có kỹ năng thích ứng tốt.

 

Job Description 

Job Title:               Communications Executive

Reports to:           Communications Coordinator

Department:        Strategy, Communications and Policy (SCP)

 

Summary of Position 

Reporting to the Communications Coordinator, the Communications Executive is a junior-level position primarily responsible for supporting the SCP Department in ensuring clear, consistency, and engaging messaging across all school communications.

The main areas of focus include content development, social media management, website management, cross-department coordination, brand alignment, digital tool support, data analysis, and cross-functional collaboration – ensuring all communication efforts reflect the school’s core values and maintain consistency across channels.

Key Relationships 

Internal:

• Communications Coordinator
• Head of Strategy, Communications & Policy (SCP)
• Marketing Department
• Head of School
• Heads of Department / Academic Team
• Admissions & Enrolment Team

External:

• Parents and guardians
• Media contacts and press (as needed)
• Partner organisations and vendors (e.g., designers, printers, survey platforms)
• Broader school community and alumni (via social and web content)

Key Responsibilities 

1. Communications Policy & Brand Compliance

• Implement school-wide written communication strategies in line with the School Communications Policy, as directed by the Head of SCP and coordinated by the Communications Coordinator.
• Ensure all communications maintain consistent tone, language, and visual identity, adhering to the school’s Brand Guidelines and core values.

2. Internal & External Communications Coordination

• Liaise with the Management Team and departments to deliver timely, accurate communication to parents and stakeholders, following the Communications Request Procedures. This includes, but is not limited to, official updates, reminders, event invitations, and resource sharing.
• Collaborate with the Head of School Office and various departments to curate and design monthly newsletters across relevant platforms, ensuring optimal readability and user engagement.
• Prepare and distribute digital forms and surveys as needed. Monitor responses and support departments in interpreting survey results for data-informed decision-making.
• Assist in drafting external-facing content, including partner communications, press releases, and crisis messages, under the guidance of the Communications Coordinator and Head of SCP.
• Ensure all communications reflect the school’s guiding statements, CIS standards, unique selling points, and community spirit.

3. Publications & Content Development

Assist in developing and maintaining school publications such as Parent Handbooks, the School Prospectus, Yearbook, Fee Schedules, Admissions Materials, presentations, taglines, messaging pillars, and slogans. Ensure all written materials are accurate, aligned with school branding, and effectively communicate key messages to their intended audiences.

4. Social Media & Website Content Management 

(in collaboration with the Copywriting Intern – who serves as the primary content executor)

Provide direction and oversight to the Copywriting Intern to ensure alignment with the school’s communication objectives, brand voice, and overall positioning:

• Support the development of long-term and weekly content calendars for the school’s social media platforms (Facebook, Instagram, LinkedIn) and website.
• Review and oversee the drafting and publishing of engaging posts and articles that reflect school life and support Marketing and Enrolment goals.
• Ensure consistency and alignment across all digital platforms with the school’s mission, tone of voice, and strategic communication standards.

5. Communications Records & Resource Management

• Maintain an organised departmental resource folder on OneDrive/SharePoint, ensuring proper documentation and easy access to all communication records.
• Manage and update the Communications Calendar (Excel-based) using the approved template to track past, ongoing, and upcoming communications for transparency and departmental continuity.

6. Digital Tools, Data Management & Analysis

• Ensure professional design and accurate recipient segmentation when using the school’s emailing tool to send newsletters and email blasts.
• Regularly update recipient data by integrating information from the school’s data management system to ensure clean, reliable contact lists.
• Utilise existing tools – and suggest new ones where appropriate, to enhance communication efforts.
• Collect and analyse relevant metrics to evaluate communication effectiveness and support data-driven improvements.

7. Departmental & Cross-functional Support

• Assist the Communications Coordinator and Head of SCP in various strategic tasks including CIS accreditation, internal policies, departmental budgeting and payment documentation according to the approved budget and accounting procedures.
• Provide hands-on support at school events coordinated by the Marketing team to gain insight and create relevant post-event content.
• Collaborate effectively with the Marketing team in graphic design, publication development, and digital platform management to ensure cohesive messaging across all channels.
• Assist Marketing with all content-related tasks within their current scope, including drafting video scripts, marketing material content, and other communications support as needed.

8. Additional Responsibilities

Carry out any other duties assigned by the Communications Coordinator in support of the school’s strategic communication goals.

Requirements 

Experience / Knowledge
Bachelor’s degree in Marketing, Education, Linguistics, or a related field	Essential
1-3 years’ experience in communications, marketing, or content-related role	Essential
Experience in an international or educational environment	Desirable
Knowledge of school branding and/or CIS standards	Advantageous
Skills
Excellent spoken and written English and Vietnamese   (proof of English language proficiency may be required)	Essential
Excellent content editing skills	Essential
Strong organisational and time management abilities	Essential
Comfortable using Office tools and willing to learn new platforms	Essential
Basic understanding of design (e.g. Canva, Illustrator) and data interpretation	Desirable
Personal Attributes
Reliable, detail-oriented, and well-organised	Essential
Adaptable and calm under pressure, with a flexible mindset and openness to change	Essential
Collaborative, proactive, and self-motivated team player	Essential
Open-minded and globally aware, with a genuine respect for diversity and equity	Essential
Curious and reflective, with a willingness to learn and grow professionally	Desirable
Interest in education and school communications	Desirable

Child Protection Statement

Anne Hill International School is committed to safeguarding the welfare of the students in its care. It expects that this commitment is uniform across the school and pre-employment background checks to determine an applicant’s suitability to work with children will be undertaken before any offer of employment is made.

Job Description

 

Title: Admissions Executive

Reports to: Head of Admissions

Department: Admissions

 

Summary of Position

The position oversees all communication & customer service-related functions within Admission at the School. These may include communicating with parents, administering appointments, following up on visits & student enrolment and record keeping as well as administering essential student/parents’ requirements.

 

Duties & Responsibilities  

• Handles pre & post experience for visits & tours
• Online Enquiries (info box) Administration
• Visitors / Appointments Administration
• Student Registration
• Student Records Update
• Student ID Cards Administration
• Parents ID Cards Administration
• Parents Login ID administration
• Complete administrative matters, database and star portal updates related to the admission function within the department
• Assists in all aspects of guided school tours
• Ensures that the team is advised of any urgent or pressing matters.
• Performs other duties that may be directed or requested by the Manager
• Able to temporarily cover duties of other team members during term breaks & transitions
• Is fully conversant with al health and safety, fire and emergency procedures.
• Maintains a high standard of personal hygiene, dress, uniform, and body language.
• Is polite and professional in any situation where the image or reputation of the school is represented.
• Attends meetings and training as required by direct manager.
• Ensures that all activities are carried out honestly, ethically and within the parameters of local law.
• Other tasks assigned by Line Manager.

 

Education and/or Experience

• University degree or equivalent education
• Experience in administration or sales is an advantage
• Background in education or hospitality related industry is preferred

 

Skills, Capabilities & Traits

• Fluent in Vietnamese/Japanese/Korean & English (written and spoken)
• School background and admissions experience.
• Strong sense of responsibility and self-initiatives
• Familiar with Microsoft Office (Word, Excel and PowerPoint)
• Customer oriented personality
• Excellent communicator

 

Child Protection Statement

Anne Hill International School is committed to safeguarding the welfare of the students in its care. It expects that this commitment is uniform across the school and pre-employment background checks to determine an applicant’s suitability to work with children will be undertaken before any offer of employment is made.

 

REPORTS TO:

HEAD OF SCHOOL

Overview

This Job Description is to be read in conjunction with and as an addendum to the Class Teacher’s Job Description. Consistent with school policies, the Teacher Librarian will be responsible for the following key objectives:

• To successfully manage the Library, establishing goals and expectations with both staff and students to ensure that the resources are used to maximum potential.
• To ensure that the resourcing of the Library meets the teaching and learning goals across all sections of the school
• To promote and participate in ongoing staff learning, training and development.
• To teach classes as required, particularly in relation to the Library, ensuring high standards of teaching and learning.

 

RESPONSIBILITIES

• Responsible for the day to day running of the Library
• Responsible for ensuring that the Library collection meets the needs of the School’s programmes, the Definition of High-Quality Learning and the school’s commitment to global citizenship.
• Responsible for developing a library skills continuum within IPC.
• Responsible for creating and implementing the Library development plan in line with the Schools’ mission, vision and values.
• Responsible for the cataloguing and circulation of materials
• Responsible for maintaining the Library collection – stocktaking, ordering and culling the collection
• Overseeing the use of all library and equipment
• Overseeing the maintenance and updating of the Library Database
• Regular review of Library Database operating system
• Assist and train students and staff in using library systems and technologies
• Responsible for preparing and operating the Library budget for purchase of new resources
• Review the library usage data and use this to determine needs for budgeting
• Liaising with teaching staff with regards to needs and new resources
• Maintain access to online accounts, software subscriptions and subscribed periodicals
• Attending Faculty Meetings to keep up-to-date with school developments
• Attending planning meetings to provide support to subject areas/grade levels
• Ensuring that students and staff are effective users of ideas and information
• Empowering students to become critical thinkers, enthusiastic readers, effective researchers and ethical users of information
• Teaching students in small and large groups
• Working with teachers to build and support curriculum programmes
• Collaborating with teachers to design and teach for meaningful learning experiences within the programmes of learning
• Collaboration with language teachers to promote access to levelled readers
• Providing leadership and expertise in selection, acquisition, evaluation and organization of information resources and technologies in all formats, as well as expertise in the ethical use of information
• Creating an environment where collaboration and creative problem solving thrive
• Creating and maintaining a teaching and learning environment that is inviting, safe, flexible and conducive to student learning
• Any other duties as directed by the Academic Leadership Team.

Qualifications:

·        A recognized bachelor’s degree in education preferred, or a bachelor degree with major in  English linguistics/literature, library and information science, or equivalent. ·        A strong commitment to student welfare and student well-being. ·        Knowledge and understanding of current educational thinking related to assessment and the integration of technology. ·        Understanding of trends of publishing, school libraries and international education.

Experience:

At least two years working in the international school library setting or being a Librarian.

 

 

 

JOB DESCRIPTION

 

Position: Marketing Executive

Department: Marketing

Reports to: Marketing Manager

Job Overview:

The Marketing Executive is a key player in promoting all school’s programmes. Responsibilities include crafting effective marketing plans, designing promotional materials, and executing strategies. The role ensures brand consistency, monitors campaign performance, and requires strong marketing and communication skills.

Duties & Responsibilities

Collaboration with Marketing Manager:

• Work closely with the Marketing Manager to gather comprehensive information about all school’s programmes, including programme details, schedules, and fees.
• Design programmeschedules, and fees under the guidance of the Marketing

 

Marketing Plan Development:

• Utilise gathered programme information to createmarketing plans outlining effective strategies and tactics.
• Target the intended audience through well-defined marketing approaches.

 

Social Media Content Creation:

• Develop creative, engaging and scheduling content for various social media platforms (e.g., Facebook, Instagram, LinkedIn) to promote all school programs. This includes writing captions, designing visual assets, producing short-form videos, and planning content calendars. Ensure that all posts align with brand.

 

Collateral Approval Process:

• Ensure branding consistency by submitting collaterals, designs, and content to the Marketing & Communications department at Anne Hill International School for review and approval.
• Provide explanations or clarifications if needed during the approval process.

 

Distribution through Various Channels:

• Upon approval, distribute collaterals through various marketing channels, including social media, email marketing, printed materials, and the Anne Hill International School’s

 

Event Execution:

• Implement the marketing plan by executing the outlined strategies and tactics.
• Launch advertising campaigns, host informational sessions, and organise events to promote programme

 

Performance Monitoring:

• Monitor the performance of promotional activities throughout the marketing campaign.
• To support and where necessary to implement and execute seasonal online advertising campaigns, promoting specific events, courses, or activities for all schools.
• To record all expenditure and process all required paperwork for tasks related to the role, as well as to support the Marketing & Admissions Team with other tasks and events during the team’s peak times. · Any other tasks assigned by Line Manager.

 

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven experience in marketing, preferably in the education
• Strong communication and interpersonal skills.
• Proficiency in writing content and managing social channels.
• Ability to work collaboratively in a team and independently when required.
• Detail-oriented with excellent organisational and time-management skills.
• Familiarity with monitoring and analysing marketing metrics.

(*) Note: Flexible to work attitude is required, as some occasional evening and weekend work may be required.

Child Protection Statement

Anne Hill International School is committed to safeguarding the welfare of the students in its care. It expects that this commitment is uniform across the school and pre-employment background checks to determine an applicant’s suitability to work with children will be undertaken before any offer of employment is made.

 

Composed by: …………………………………………………………………………….. Date……………………

 

Approved by: ……………………………………………………………………………….  Date……………………

 

Accepted by: ……………………………………………………………………………….  Date: ………………….
(Employee)